Introduction: Remember2Care CIC is a community interest company established to provide high-quality care services to individuals, families, and communities. Our company is committed to delivering the best care services that enhance the quality of life for the people we serve. To achieve this, we have set out the following governance principles to guide our operations and ensure that we operate transparently, effectively, and ethically.

Purpose: The purpose of this governance document is to establish the framework within which Remember2Care CIC operates. It outlines our values, principles, and policies that guide our operations, decision-making processes, and relationships with stakeholders.

Values: At Remember2Care CIC, we value:

• Compassion and Empathy

• Professionalism

• Accountability and Transparency

• Continuous Improvement

• Respect and Dignity

  Principles: Remember2Care CIC is governed by the following principles:

• Compliance with all relevant laws and regulations

• Provision of high-quality care services

• Financial sustainability and prudence

• Open and transparent communication

• Active engagement with stakeholders

• Ethical conduct and social responsibility

  Roles and Responsibilities: The following are the roles and responsibilities of Remember2Care CIC’s governing body and management team:

  Governing Body:

• Develop and approve policies and strategies

• Ensure compliance with laws and regulations

• Monitor and evaluate performance

• Appoint and supervise the management team

• Report to stakeholders

  Management Team:

• Develop and implement operational plans

• Manage day-to-day operations

• Ensure compliance with policies and regulations

• Monitor and evaluate performance

• Report to the governing body

Decision Making: Remember2Care CIC will make decisions in accordance with the following principles:

• Stakeholder engagement

• Transparency

• Compliance with laws and regulations

• Ethical considerations

• Financial sustainability

  Stakeholder Engagement: Remember2Care CIC values the input of stakeholders and will actively engage with them. Stakeholders include:

• Clients and their families

• Staff and volunteers

• Regulators

• Funders and investors

• Community organizations

  Transparency: Remember2Care CIC will be transparent in its operations, decision-making processes, and communication with stakeholders. We will provide regular reports on our performance, financial position, and other relevant information.

  Compliance: Remember2Care CIC will comply with all relevant laws and regulations. We will regularly review and update our policies and procedures to ensure compliance with changing legal and regulatory requirements.

  Ethical Conduct: Remember2Care CIC is committed to conducting business ethically and responsibly. We will ensure that our operations are aligned with our values and principles and will act in the best interests of our stakeholders.

  Financial Sustainability: Remember2Care CIC will maintain sound financial practices to ensure its sustainability. We will monitor and evaluate our financial performance regularly and take appropriate actions to maintain our financial stability.

  Conclusion: Remember2Care CIC is committed to providing high-quality care services to the people we serve. We will operate transparently, effectively, and ethically, guided by our values, principles, and policies. We will engage with our stakeholders and ensure compliance with laws and regulations. Our goal is to make a positive impact on the lives of the people we serve and the communities we operate in.